Are Your credit card Statements Making Cents?
Remember the days as a child when we would be walking along the sidewalk and find a penny maybe a nickel or a quarter if we were lucky. Now as adults we may ignore a penny even a nickel or a dime, but a quarter would stop us on our tracks and force us to pick it up. How about a dollar bill, maybe we would try to determine who just dropped their money. Now imagine finding a twenty dollar bill or a fifty dollar bill, we would either count our lucky stars or try to find the owner immediately. Now begin to imagine if the money was yours and you did not realize it.
This has been my experience meeting with business owners everyday. Business owners are constantly walking over their own money and not picking it up. The title of my article is called, "Are Your credit card Statements Making Cents"? When you look at your Visa and MasterCard statements and see how many of your customers are using credit cards today for your products and services we begin to take a closer look at those pennies. Here is one way to look at the accumulation of pennies. Yes, here comes a word problem.
Step 1
A merchant has 50 customers one day and they use the various credit cards available today. (credit card Rates can vary from 1.5% to as high as 3% cost to Merchant)
Step 2
For the sake of not losing my readers, let's say all 50 customers came in and used the same credit card at 1.5% and purchased $20.00 worth of merchandise.
How much is the business owner paying for credit card transactions?
$20 x 1.5% = 30 cents
.30 x 50 = $15.00
How many business days are in a month? For many businesses they are open every day.
30 days x $15 = $450
Now business owners, is it that easy to read your cost? Never, today with all the different types of card rates and different statements that exist how can a business owner that deals with day to day operations find time to read a statement. As a business owner how can you make a sound business decision that you are receiving the best processing solution for your business. My answer to you is by asking the right questions to your current and or future processor. Knowledge is power and as a business owner you have the right to know the answers to each of these questions:
1.Can you provide answers in writing with a signature of authority?
2.Will I have local service, and who will provide it?
3.Do I need to Lease or Purchase equipment?
4.Can I view my processing business on-line?
5.Is there a surcharge on downgraded transactions?
List all rates/fees
Swiped Cards________
Key entered Cards________
Check / Debit Card Signature Based_______
Corporate Cards________
Signature Cards________
Statement Fee________
Annual Fee________
Installation Fee________
Other Fees________
6.How long are the rates guaranteed?
7.How much money will I save a month by doing business with your company? Provide details on where savings will occur?
8. When do you take out your fees?
9.How does your company handle interchange rate increase from Visa and MasterCard? (Attach document detailing the rate increases from the last two years).
10.Please show the costs and profit to your company for my business?
(Questions available in word format)
These are just a few critical questions a business owner should have available when the next processor comes knocking at your door.
Alonzo Sandoval has been working in the business solutions sector for over 15 years providing marketing, financial, public relations and communication services. Alonzo has been able to offer tailored solutions to businesses ranging from retail to restaurant and Web based commerce. Alonzo has obtained his Masters Degree in Business Administration with the recognition of undergraduate speaker among thousands of colleagues. Alonzo is the Relationship Manager for Heartland Payment Systems and can be reached for consultation at http://www.howtoreadyourstatements.com or e-mail at alonzo.sandoval@e-hps.com
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